Kostnader och leveransområden

Order deadlines within Germany

2023: Mother's Day May 6th, Father's Day / Ascension Day May 9th, Pentecost May 20th, Harvest Festival September 22nd, Halloween October 21st, Christmas December 16th, New Year's Eve December 20th 2024: Valentine's Day February 7th, Easter March 20th

The deadlines refer to the day of receipt of payment

How you calculate the order deadlines for the holidays for your country:

Deadlines in Germany + the longest delivery time in your country

For example

Deadline for Germany at Christmas 16.12 + Delivery time for Great Britain 3 - 5 working days = UK Christmas deadline 11.12

---

Free pick up in our store in germany:
To save shipping costs, you are welcome to collect your goods from us. (See text above)

If you choose the "pick up yourself" option, you will receive the articles "not sent for free",
You have to collect them yourself from our warehouse.

Conditions:

1. Conditions for pickup: prior appointment so that we can provide the goods and prepare the receipt
2. Cash on pickup:
   1. No € 200 or € 100 banknotes will be accepted.
3. You speak German, English or Italian

----

Shipping

Our promise: you will definitely receive your goods or get your money back. That is why we only ship as an insured package with a tracking number.

Shipping in Germany:

You pay a package flat rate of € 5,95 per order within Germany, no matter how much you order except.
 

Shipping worldwide

If you enter your address when processing your order, you will automatically be assigned the correct zone. The delivery times also are given in the item description.

Overview of the individual zones for international shipping and times approx.:

Zone 1 all EU countries:

• Belgium 2 - 3 working days
• Bulgaria 6 - 11 working days
• Denmark (except Faroe Islands and Greenland) 2 - 5 working days
• Estonia 9 - 11 working days
• Finland (except the Åland Islands) 6 - 9 working days
• France (excluding overseas departments and territories) 3 - 5 working days
• Greece (except Mount Athos) 7 - 12 working days
• Ireland 7 - 10 working days
• Italy (except Livigno and Campione d'Italia) 3 - 7 working days
• Croatia 2 - 3 working days
• Latvia 3 - 4 working days
• Lithuania 3 - 4 working days
• Luxembourg 2 - 3 working days
• Malta 5 - 9 working days
• Monaco3 - 4 working days
• Netherlands (except areas outside Europe) 2 - 4 working days
  • The following applies to shipments to Aruba, Bonaire, Curaçao, Saba, Sint Eustatius and Sint Maarten:
    • Delivery only possible via DHL with separate prices and shipping conditions
• Austria 2 - 4 working days
• Poland 3 - 4 working days
• Portugal 9 - 10 working days
• Romania 6 - 10 working days
• Sweden 4 - 6 working days
• Slovakia 3 - 4 working days
• Slovenia 3 - 4 working days
• Spain (except Canary Islands, Ceuta and Melilla) 4 - 5 working days
  • The following applies for shipments to Ceuta [zip code area 51] and Melilla [zip code area 52] as well as to the Canary Islands El Hierro, Fuerteventura, Gran Canaria, La Gomera, La Palma, Lanzarote and Tenerife [zip code areas 35 & 38 ]:
    • Delivery only possible via DHL with separate prices and shipping conditions
• Czech Republic 3 - 4 working days
• Hungary 4 - 5 working days
• Cyprus (except Channel Islands) 9 - 10 working days

Zone 2 Switzerland and Great Britain:

• Great Britain (except Channel Islands) 3 - 5 working days
  • The following applies to shipping to Alderney, Guernsey, Herm, Jersey, Jethou and Sark: Delivery only possible via DHL with separate prices and shipping conditions

• Switzerland 2 - 5 working days

A cheaper alternative for Switzerland offers the service of:

Zone 3 Rest of Europe:

• Aland Islands (Finland)
• Andorra
• Albania
• Belarus not possible at the moment
• Mount Athos (Greece)
• Bosnia And Herzegovina
• Campione d'Italia (Italy)
• Ceuta (Spain)
• Faroe Islands (Denmark)
• Georgia Gibraltar (UK)
• Greenland (Denmark)
• Iceland
• Channel Islands (UK)
• Canary Islands (Spain)
• Kosovo
• Liechtenstein
• Livigno (Italy)
• Macedonia
• Melilla (Spain)
• Moldavia
• Montenegro
• Norway 6 - 8 working days
• San Marino
• Serbia
• Turkey
• Ukraine not possible at the moment
• Vatican City
• Cyprus (northern part)

Zone 4 Russian Federation: not possible at the moment

Zone 5 USA: Please inquire about delivery times beforehand

Zone 6 - North African areas, Canada, Middle East, parts of Asia

Please inquire about delivery times beforehand

• Egypt
• Algeria
• Armenia
• Azerbaijan
• Israel
• Jordan
• Canada
• Kazakhstan
• Lebanon
• Libya
• Morocco
• Palestinian Territories
• Saint Pierre and Miquelon (France)
• Syria
• Tunisia 

Zone 7 China: Please inquire about delivery times beforehand

Zone 8 world:
All countries and areas that are not assigned to Zones 1-7.

Do you have any questions? Use the contact form or send an email.