Your right of withdrawal:
You can cancel your order without giving any reason within 14 days from the day on which you or a third party indicated by you (other than the carrier) receives the goods purchased (or last good, lot or piece if it relates to goods or multiple lots or pieces delivered separately) or from the day of the conclusion of the contract, in the case of services or digital content not supplied in a tangible medium (e.g. CD,DVD or Downloads).
You must inform us ((Longaris Verlag e.K., Hollweg 20e, 26506 Norden, info@longaris-verlag.de, Fax: +49 (0) 3222170791 of your decision to cancel your order. You may submit your request by contacting us or using the form below.
To meet the cancellation deadline, it is sufficient for you to send your communication before the 14 days’ cancellation period has expired and send the goods back to our office.
If you have any Question, sent us an e-mail or use the Contactform.
Cancellation consequences
In the case of an effective cancellation the mutually received benefits are to be returned and possibly be surrendered.
If you can not or in part, or return them to us the received performance and benefits in a deteriorated condition. Do you need to make compensation of equal value.
For the deterioration and derived benefits, you must pay compensation only in so far as the benefits or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning.
By "testing the properties and functioning" means the testing and trying out the goods, as it is possible and common in a shop.
Transportable items are to be returned by prior arrangement at its own expense and risk within 14 days. Not franked packages are not accepted by us. Obligations to refund payments must be fulfilled within 14 days after the return of the goods to the company. The period begins with the dispatch of your revocation or thing for us with their receipt.
Withdrawal when buying Download articles:
According to §356 paragraph 5 BGB N.F. regulates it as follows: "The right of withdrawal expires with a contract for the supply of not located on a tangible medium of digital content even when the contractor has started the execution of the contract, after the consumer:
1. has expressly agreed that the entrepreneur starts with the execution of the contract before the end of the withdrawal period and
2. has confirmed his knowledge that he loses his right of withdrawal by its agreement with the beginning of the execution of the agreement. "
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To the
Longaris Verlag e.K., Hollweg 20e, 26506 Norden
Phone: + 49 (0) 4931 97 30 97
Mail: info@longaris-verlag.de
Fax: +49 (0) 3222170791
From
Name / consumer (s): ________________________________
Address of / consumer (s): _____________________________
Street Place:________________________
Subject: Withdrawal
Hereby give notice (s) I / We (*) withdraw from my / our (*) contract entered into for the purchase of the following goods (*) / provision of the following service (*):
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Ordered on (*) / received on (*) ______________________________________________
Date:___________
Signature / consumer (s) (only for message on paper) _________________________
(*) Delete where inapplicable.
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Longaris Verlag e.K.
Hollweg 20e, 26506 Norden
Alemania
Contacto y preguntas
Atención telefónica al cliente
en alemán, inglés, italiano:
Tiempos de servicio (CET)
Lunes - Viernes:
16:00 - 19:00
Tel.: +49 (0) 4931 - 97 30 97
Móvil: +49 (0) 170 - 36 78320
Por correo electrónico:
en los 12 idiomas de la tienda:
info@longaris-verlag.de
Self-pickup in the office:
only after previous
telephone arrangement
(you speak German, English, Italian)